WARRANTY
Peace of Mind Backed by Quality Craftsmanship
Our Commitment to Quality
At DeckLab™ by Paradigm, we take pride in delivering premium marine decking engineered for long-lasting performance. Every installation is crafted using high-quality materials, precision CNC fabrication, and professional bonding techniques. Your decking is built to withstand heat, sun, water, and heavy use — and we stand behind our work.
This warranty reflects our commitment to quality, craftsmanship, and your long-term satisfaction.
Workmanship Warranty
2-Year Installation & Workmanship Warranty
DeckLab™ provides a 2-year warranty on all professional installations.
This covers:
- Adhesive bonding failures
- Lifting or peeling caused by improper installation
- Misalignment or installation defects
- Premature edge separation
- Workmanship-related issues that impact fit, finish, or performance
If we installed it, we guarantee it.
If any workmanship issue occurs within the warranty period, DeckLab™ will repair or replace the affected material at no cost.
Material Warranty
Manufacturer Material Warranty
All decking material used by DeckLab™ is covered by the manufacturer’s limited material warranty, which typically includes:
- UV resistance
- Foam integrity
- Delamination within the laminate
- Early fading or discoloration beyond normal environmental variation
- Premature surface breakdown
This warranty covers defects in the material itself — not installation conditions.
Exact coverage details may vary depending on the chosen material supplier.
DeckLab™ assists all customers with material warranty claims if needed.
What Is Not Covered
To ensure transparency, the following conditions are not covered under warranty:
- Damage caused by negligence, misuse, or abuse
- Cuts, gouges, burns, or tears from sharp objects
- Dock rash, trailer skid damage, or impact damage
- Stains from substances that degrade foam (fuel, solvents, harsh chemicals)
- Fading due to improper cleaning or use of chemical cleaners
- Normal wear and tear associated with heavy use
- Installation performed by someone other than DeckLab™
- Bonding failures caused by pre-existing deck contamination (fuel, silicone, oils) impacting adhesion
- Warping or damage caused by excessive heat exposure in non-ventilated storage
If you’re unsure about a specific type of damage, our team is happy to evaluate your deck.
How to Submit a Warranty Claim
Step 1 – Contact Us
Email or call with a description of the issue.
Step 2 – Provide Photos
Send clear images of the affected areas (wide angle + close-ups).
Step 3 – Evaluation
Our team will inspect either remotely or in person depending on the issue.
Step 4 – Resolution
If the warranty applies, DeckLab™ will repair or replace the affected sections promptly.
Most claims are resolved within 10–14 days.
CTA: Submit a Warranty Request
Care & Maintenance Requirements
Warranty coverage assumes the deck has been maintained properly.
For best results:
- Avoid pressure washing at close distance
- Use only approved cleaners
- Rinse after saltwater exposure
- Prevent long-term standing water when possible
- Avoid dragging coolers, anchors, or gear
- Keep fuel and solvents away from the surface
Full guidance is available on our Care & Maintenance page.
CTA: View Care Instructions
Our Guarantee
When you choose DeckLab™, you’re choosing:
- Premium materials
- Precision craftsmanship
- Professional installation
- A team that stands behind its work
Your satisfaction matters, and our warranty is designed to give you confidence long after installation is complete.